Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find details about how we process and deliver your orders.
1. Order Processing
All of our physical products are made to order through our print-on-demand partners.
Please allow 2–5 business days for production before your order is shipped.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
2. Shipping Times
Estimated delivery times (after production):
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United Kingdom: 3–7 business days
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Europe: 5–10 business days
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Rest of the world: 7–15 business days
Please note that these are estimates and may vary depending on your location, local postal services, and seasonal demand.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Any applicable taxes, duties, or customs fees are the responsibility of the customer.
4. Digital Products
All digital goods are delivered instantly via email or download link after purchase.
No physical item will be shipped for digital orders.
If you don’t receive your digital product within 15 minutes, please check your spam folder or contact us for assistance.
5. Delays & Lost Packages
We are not responsible for shipping delays caused by factors beyond our control (such as postal strikes, customs delays, or incorrect addresses).
If your package appears lost or hasn’t arrived within 21 business days of dispatch, please contact us and we’ll do our best to assist you.
6. Incorrect Shipping Information
Please ensure all shipping details are correct at checkout.
We cannot refund or replace orders shipped to an incorrect address provided by the customer.
7. Contact Us
If you have any questions about shipping or tracking your order, please reach out to us at:
📧 locketslittlenotes@gmail.com